You deserve help. You are not alone.
This page lists emergency guidance and trusted UK resources. Haven Map is not a crisis service — if you are in immediate danger, please call 999.
If you need help right now
Emergency services
If there is immediate danger to life — yours or someone else's — call the emergency services.
📞 999 Police, fire, ambulanceHaven Map is not a crisis service and cannot contact emergency services on your behalf. Please use the numbers above or visit your nearest A&E if you need urgent help.
Mental health & emotional support
If you are struggling, feeling hopeless, or in emotional pain, these services are here to listen without judgement.
Samaritans
Free, confidential listening at any time of day or night. Call if you are struggling to cope.
📞 116 123samaritans.org →
Shout (text service)
Text SHOUT to 85258 for free, confidential crisis support by text, 24/7.
Text SHOUT to 85258
giveusashout.org →Mind
Information, advice, and a helpline for anyone experiencing a mental health problem.
📞 0300 123 3393mind.org.uk →
Papyrus (under 35)
Support for young people experiencing thoughts of suicide and those worried about them.
📞 0800 068 4141papyrus-uk.org →
Housing & homelessness
If you are without a home, at risk of losing your home, or need urgent shelter.
Shelter
Free housing advice, legal help, and emergency support for people facing homelessness or housing problems.
📞 0808 800 4444shelter.org.uk →
Your local council
If you are homeless or about to become homeless, your local council has a legal duty to help. Contact their housing team.
Find your council →Crisis
Dedicated to ending homelessness. Provides direct services, advice, and support to people experiencing homelessness.
crisis.org.uk →StreetLink
If you see someone sleeping rough, you can refer them to local services through StreetLink — online, by phone, or via the app.
📞 0800 300 7372streetlink.org.uk →
Food crisis & essentials
If you cannot afford food or basic essentials right now.
Trussell Trust Food Banks
Find your nearest Trussell Trust food bank. You'll need a referral voucher from a local agency, school, or GP.
Find a food bank →Independent Food Aid Network
A UK-wide network of independent food banks and pantries, many of which do not require a referral.
ifan.org.uk →Citizens Advice
Free, confidential advice about benefits, debt, housing, and emergency grants. They can also issue food bank referrals.
citizensadvice.org.uk →Domestic abuse & safety
If you are experiencing abuse or feel unsafe at home.
National Domestic Abuse Helpline
Free, 24-hour support for anyone experiencing or at risk of domestic abuse.
📞 0808 2000 247nationaldahelpline.org.uk →
Refuge
Provides safe houses, outreach, and support for women and children experiencing domestic violence.
refuge.org.uk →